Terms & Conditions

1. Services

Rob's Auto Detailing provides mobile auto detailing services, including ceramic coating, exterior detailing, and interior detailing, delivered to customer driveways and properties throughout Huntington Beach and surrounding areas of coastal Orange County, California.

All services are subject to availability, scheduling, weather, and on-site conditions. We reserve the right to refuse or discontinue service at our discretion for safety, legal, or operational reasons.

2. Estimates and Pricing

Estimates are non-binding unless provided to you in writing. Final pricing may vary based on the actual scope of work, products required, vehicle condition, site conditions, or unforeseen issues encountered during the appointment. Any changes to pricing will be communicated and require your approval before additional work begins.

3. Payments

This website does not collect payments. All payments are handled outside the website at the time of service or as otherwise agreed in writing. Payment is due upon completion of services unless other terms have been agreed upon in writing in advance. Failure to pay for services rendered may result in lawful collection actions, including the recovery of unpaid balances and any associated costs.

4. Appointments and Access

You are responsible for providing safe and reasonable access to the vehicle and the work area at the scheduled appointment time. Pets, children, and any hazards in the work area must be secured prior to our arrival.

If we arrive and are unable to perform the work due to unsafe conditions, lack of access, or absence of the customer, we reserve the right to reschedule or charge for the visit.

5. SMS Messaging Terms

By providing your phone number to Rob's Auto Detailing, you consent to receive SMS text messages from us related to appointments, scheduling, service updates, quotes, and occasional marketing or promotional information.

• Consent is not a condition of purchase. You are not required to opt in to SMS communications to receive our services.
• Types of messages: Service-related notifications (appointment confirmations, scheduling, quotes, follow-ups) and marketing or promotional messages.
• Opt-out: You may opt out of SMS communications at any time by replying STOP to any message.
• Help: Reply HELP to any message or contact us at (714) 583-2118 for assistance.
• Message frequency: Message frequency varies based on your interaction with us.
• Message and data rates: Standard message and data rates may apply based on your mobile carrier plan.
• Carriers not liable: Mobile carriers are not liable for delayed or undelivered messages.
• Privacy: Phone numbers and SMS consent are never sold, rented, or shared with third parties for marketing purposes.

6. Privacy

Your use of the website and our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and the Rob's Auto Detailing name, is the property of Rob's Auto Detailing or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this website without our prior written permission.

8. Disclaimers

Services are provided "as is" unless otherwise agreed in writing. We do not guarantee specific outcomes, finish results, or timelines unless explicitly stated in a written agreement. Results may vary based on vehicle age, paint condition, prior treatments, environmental factors, and other circumstances outside of our control.

9. Limitation of Liability

To the fullest extent permitted by law, Rob's Auto Detailing shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or our services. We are not liable for delays or failures to perform that result from causes beyond our reasonable control, including weather, acts of nature, equipment failure, or other unforeseen circumstances.

Our total liability for any claim arising out of or related to our services is limited to the amount paid by you for the specific service giving rise to the claim.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles. Any disputes arising under these Terms shall be resolved in the appropriate state or federal courts located in Orange County, California.

11. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the website or our services after changes are posted constitutes your acceptance of the revised Terms.

12. Contact Information

If you have questions about these Terms, you may contact us at:

Rob's Auto Detailing
Phone: (714) 583-2118
Website: robsautodetailinghb.com